Privacy Policy
At Arva Medical Transport, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our medical transportation services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Phone Number
Email Address
Pickup & Drop-off Address
Medical details required for transportation
Non-Personal Information
IP Address
Browser type
Device information
Website usage data
2. How We Use Your Information
We use your information to:
Schedule and manage transportation services
Respond to inquiries and customer support requests
Improve our website and services
Ensure safety and service quality
Comply with legal and regulatory requirements
3. Information Sharing
Arva Medical Transport does not sell, trade, or rent your personal information to third parties.
We may share information only:
With authorized staff for service delivery
When required by law
For emergency medical coordination if necessary
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
Request access to your personal data
Request correction of incorrect information
Request deletion of your personal data (where legally applicable)
To make such requests, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Arva Medical Transport
Email: info@arvamedtrans.com
Phone: 626-313-4505
HIPAA Compliance
Arva Medical Transport is committed to protecting the privacy and security of patients’ Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
We understand the sensitive nature of medical information and implement appropriate administrative, physical, and technical safeguards to ensure that all health-related data is handled securely and confidentially.
We only collect and use medical information that is necessary to provide safe and effective transportation services. Access to Protected Health Information is strictly limited to authorized personnel who require it to perform their job responsibilities.
In compliance with HIPAA regulations, we:
Protect the confidentiality and integrity of medical information
Limit the use and disclosure of PHI to the minimum necessary
Maintain secure systems for storing and transmitting health information
Train staff on HIPAA privacy and security standards
If you have questions about how your medical information is protected, or if you believe your privacy rights have been violated, please contact us using the details provided above.