Welcome to Arva Medical Transport. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By booking or using our medical transportation services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
2. Services Provided
Arva Medical Transport provides non-emergency medical transportation services. Our services include transportation to and from:
- Hospitals
- Clinics
- Rehabilitation centers
- Nursing homes
- Private residences
We do not provide emergency medical services. In case of a medical emergency, please call 911 immediately.
3. Booking and Scheduling
- All bookings must be made in advance.
- Accurate pickup and drop-off details must be provided.
- Delays caused by incorrect information are not our responsibility.
- We reserve the right to reschedule due to weather, traffic, or unforeseen circumstances.
4. Payment Terms
- Payment must be made as agreed at the time of booking.
- We accept approved payment methods listed on our website.
- Additional charges may apply for extended waiting time or route changes.
5. Cancellations and Refunds
- Cancellations must be made within the required notice period.
- Late cancellations may be subject to fees.
- Refunds, if applicable, will be processed according to company policy.
6. Patient Responsibility
Passengers must:
- Provide accurate medical and mobility information
- Follow safety instructions during transport
- Ensure necessary medical documents are available if required
We are not responsible for complications resulting from undisclosed medical conditions.
7. Limitation of Liability
Arva Medical Transport is not liable for:
- Delays caused by traffic or weather
- Indirect or consequential damages
- Loss of personal belongings during transport
Our liability is limited to the extent permitted by law.
8. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems
- Distribute harmful software or spam
9. Privacy
Use of our services is also governed by our Privacy Policy.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page.
11. Contact Information
If you have questions regarding these Terms and Conditions, please contact:
Arva Medical Transport
Email: info@arvamedtrans.com
Phone: 626-313-4505